1. Data Collection

We collect personal data necessary to facilitate the services you request, which may include:

1. Identity Data: Name, date of birth, nationality, passport or ID details, and student identification numbers.
2. Contact Data: Email address, mailing address, telephone number.
3. Academic Data: Application status, enrollment status, program of study, and academic records.
4. Financial Data: Transaction details, payment history, and purpose of payment (e.g., tuition, application fees). Note: RPUMS does not store complete credit card or debit card numbers.

2. Use of Data

We use the collected data exclusively for the following legitimate purposes:

1. Administrative & Academic Operations: Processing applications, managing enrollment, and maintaining student records.
2. Financial Processing: Executing and verifying payments made through the secure online portal.
3. Communication: Responding to inquiries, sending official notifications, and providing essential updates.
4. Legal & Regulatory Compliance: Fulfilling statutory requirements, reporting obligations, and ensuring adherence to institutional policies.

3. Data Security and Protection

RPUMS implements robust technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction:

1. Encryption: We utilize bank-level encryption (SSL/TLS) to protect data transmitted via our website and payment portal.
2. Payment Card Data: All financial transactions are routed through a secure, PCI-DSS compliant third-party payment gateway. We do not store full payment card details on our internal servers.
3. Access Control: Access to personal data is strictly limited to authorized University personnel who require the information to perform their duties.

4. Data Sharing and Disclosure

RPUMS will not sell, rent, or lease your personal data to third parties. Data may be shared only under the following specific circumstances:

1. Third-Party Processors: Sharing with essential service providers (e.g., secure payment gateways, banking institutions) to complete requested transactions. These third parties are contractually obligated to protect your data.
2. Legal Requirements: Disclosure when required by law, court order, or governmental regulation.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting requirements, or manage dispute resolution.

1. Acceptance of Terms

By accessing and using the official website and online payment portal of the Russian Pavlodar University of Medical Sciences (RPUMS), you agree to comply with and be bound by these Terms of Use, the Privacy Policy, and all applicable laws and regulations. If you do not agree to these terms, you must not use the website or the payment service.

2. Use of Online Payment Portal

1. Accuracy of Information: You warrant that all information provided during the payment process (including identity, financial details, and payment amount) is accurate, complete, and current. RPUMS is not responsible for errors resulting from inaccurate input provided by the user.
2. Authorization: By submitting a payment, you confirm that you are the authorized cardholder or have the explicit permission of the cardholder to complete the transaction.
3. Payment Confirmation: Successful payment processing will be confirmed via a digital receipt sent to the email address provided. The effective date of payment is the date the funds are credited to the University’s bank account, not the date of transaction submission.
4. Refunds and Cancellations: All payments are subject to the official refund and cancellation policies of RPUMS, which govern specific fees (e.g., application fees, tuition deposits). Queries regarding refunds must be directed to the relevant University department (e.g., Admissions or Finance).

3. Intellectual Property

All content, including text, graphics, logos, images, and software on the RPUMS website, is the property of the University and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

4. Limitation of Liability

RPUMS shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

1. The use or inability to use the website or online portal.
2. Any system failure, computer virus, or technical malfunction affecting the payment process.
3. Any reliance on the content or information provided on the website.

5. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Russian Federation. Any disputes arising from the use of this website or payment portal will be subject to the exclusive jurisdiction of the courts located in Pavlodar, Russian Federation.

6. Modifications to Terms

RPUMS reserves the right to modify these Terms of Use and the Privacy Policy at any time. All changes will be effective immediately upon posting to the official University website. Users are responsible for regularly reviewing these documents.